Everything you need to know.
Can't find what you're looking for? Email us at tamaryn@thefitnessdepot.store — we respond within 24 hours.
All orders are shipped within 1 working day of receiving your order confirmation. Orders placed before 2PM are typically dispatched the same day.
Delivery is completely free on all orders across the UK — no minimum spend, no surprises at checkout. Next-day delivery is available and calculated at checkout.
Standard UK delivery takes 2–3 working days. We ship to all of mainland UK and Northern Ireland. Next-day delivery is available at checkout.
Yes — you'll receive a shipping confirmation email with your tracking details once your order has been dispatched. If you haven't received this within 2 working days, please contact us.
Currently we ship to UK addresses only — mainland UK and Northern Ireland. We're working on expanding internationally. Sign up to our newsletter to be notified when we launch in your country.
Yes — our entire range is 100% vegan. No animal products, by-products or derivatives. Our gummies use plant-based pectin instead of gelatin, making them suitable for vegans and vegetarians.
Yes, absolutely. All supplements are sourced from manufacturers who adhere to strict GMP (Good Manufacturing Practice) standards. Every product is fully compliant with all relevant UK and EU food safety and labelling regulations.
Supplementation is about consistency, not immediate effects. Foundational nutrients like Vitamin D3, Magnesium and Multivitamins typically require 4–8 weeks of daily use to build up optimal levels in the body.
Our Ashwagandha customers typically report better sleep and reduced stress from weeks 3–4. Magnesium users often notice improved sleep quality within 2–3 weeks.
Each product has its own recommended serving size printed on the label. Generally most of our products are 2 gummies per day. Always follow the recommended serving — more is not better when it comes to vitamins.
Generally yes — our products are designed to complement each other. However, avoid taking more than one product containing the same vitamin at high doses. If you're unsure, consult your GP or a qualified nutritionist.
Our products use natural flavours and colours wherever possible. Full ingredient lists are available on each product page under the Ingredients tab. If you have a specific allergy or sensitivity, please check the label carefully before purchasing.
We offer a 60-day money-back guarantee on all products. If you're not completely satisfied for any reason, contact us within 60 days of purchase and we'll arrange a full refund — no awkward questions, no hoops to jump through.
Full details at our returns policy page.
Yes — our 60-day guarantee covers opened products. We want you to actually try the product and see the difference. If it doesn't work for you within 60 days, we'll refund you in full.
Simply email us at tamaryn@thefitnessdepot.store with your order number and the reason for your return. We'll get back to you within 24 hours with next steps. Or use the contact form.
We always recommend consulting your GP or midwife before starting any new supplement during pregnancy or breastfeeding. Some vitamins are beneficial during pregnancy (like Vitamin D and folic acid) while others should be avoided in high doses.
Our Multivitamin & Minerals product is suitable for children. All other products in our range are formulated for adults. Please check the individual product label for age recommendations and consult your GP if unsure.
If you are on any prescribed medication or have an existing health condition, please consult your GP or a healthcare professional before starting any new supplement. Some vitamins and minerals can interact with certain medications.
Full allergen information is listed on each product label and on the product page under the Ingredients tab. Our products are manufactured in facilities that may also handle nuts, soy and other common allergens. If you have a severe allergy, please contact us before purchasing.
We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Klarna. All payments are processed securely via Stripe with SSL encryption.
Enter your discount code in the coupon code field at checkout. Use code FIRST20 for 20% off your first order. Discount codes cannot be combined with other offers.
You can reach us via the contact form, by email at tamaryn@thefitnessdepot.store, or by phone on 01252 790633 (Monday–Friday, 9am–5pm). We respond to all enquiries within 24 hours.
We're here to help.
Can't find the answer you're looking for? Our small team reads every message personally and responds within 24 hours.