Frequently Asked Questions
How can I contact Customers services
Click here or email tamaryn@thefitnessdepot.store
Are your supplements safe and legally approved in the UK
Yes, absolutely. All supplements stocked by The Fitness Depot Store are sourced from manufacturers who adhere to strict GMP (Good Manufacturing Practice) standards. Every product is fully compliant with all relevant UK and EU food safety and labelling regulations. We ensure all ingredients are legal, safe, and of the highest quality for sale in the United Kingdom.
Please visit the NHS Vitamin and Mineral Overview for more information
How soon will I see results from this vitamin/supplement?
Supplementation is about consistency, not immediate effects. While products like pre-workout can provide an immediate energy boost, foundational nutrients like Vitamin D3, magnesium, and multivitamins require consistent, daily use (typically 4-8 weeks) to build up optimal levels in the body. To get the best results, stick to the recommended serving size daily.
If you are on any prescribed medication or have an existing health condition, you must consult your GP or a healthcare professional before starting any new supplement regimen.
Please visit the NHS Vitamin and Mineral Overview for more information
What is your return or exchange policy for opened supplements?
Please visit https://thefitnessdepot.store/refund_returns/
I'm a vegan/vegetarian. Do you offer plant-based vitamin options?
Absolutely! We are committed to catering to all dietary needs in the fitness community. We have a dedicated section for certified plant-based products, including vegan protein, B12, and plant-based omega supplements.
How much is shipping, and how long does delivery take to [Specific UK Region]?
We pride ourselves on quick and reliable UK delivery!
Most smaller items are shipped free of charge. Unless otherwise specified.
Standard UK Delivery: 3 working days, charged at £3.99 (or free over £40).
Express UK Delivery: 2 working days, charged at £5.99(or free over £40).
We ship to all of mainland UK, Northern Ireland.
When will my order be shipped
All of our orders are shipped within 1 working day upon receiving your order confirmation.